Feronix ATLAS Customer Portal

Customs Warehouse

CCI customs warehouse procedure with standard, simplified and EIDR processes — and the operational T zone, which does not automatically make a location an authorised customs warehouse.

Feronix as customs warehouse operator: The customs warehouse is operated by Feronix under its own customs warehouse authorisation. Goods are delivered directly to the Feronix warehouse. Feronix handles the customs stock accounting, booking-in and booking-out and the CCI procedures under its own responsibility. You as a customer do not need your own customs warehouse authorisation.

What a customs warehouse is

A customs warehouse is an authorised storage facility in which non-Union goods are stored under customs supervision without import duties accruing. The duties arise only when the goods are placed under customs-approved use or another customs procedure is connected. Typical use cases are the temporal decoupling of import and sale, storage until the final destination is clarified, or the preparation for re-export.

CCI customs warehouse procedure in Feronix

Feronix supports the CCI customs warehouse procedure with standard, simplified and EIDR processes as well as supplementary classic customs warehouse groups. The message catalogue and technical processing are available and cover booking-in, stock accounting, booking-out and the connection to ATLAS via FTAM.

Feronix acts as customs warehouse keeper and customs declarant. Goods for customs warehouse storage are delivered directly to the Feronix warehouse. Feronix handles booking-in, customs stock accounting and booking-out in the CCI procedure under its own responsibility towards customs.

Operational T zone vs. authorised customs warehouse

Feronix operates both the operational T zone and the authorised customs warehouse under its own customs warehouse authorisation. Goods for customs warehouse storage are delivered directly to the Feronix warehouse.

Important: A physical T zone does not automatically make a location an authorised customs warehouse. The operational storage zone (WH/T for uncleared goods) and the official CCI customs warehouse procedure are two separate things. Productive customs transmission for the customs warehouse procedure requires a customs warehouse authorisation, procedure check and activation.

What the T zone already covers today

Independently of the official customs warehouse procedure, the Feronix warehouse management supports the temporary storage of uncleared goods in the T zone (WH/T). Packages are stored uncleared after goods receipt, remain there under customs control and are only relocated to the free circulation zone after customs release.

  • Uncleared storage in the T zone (WH/T, WH/STOCK)
  • Inspection in WH/INSPECTION as a subordinate zone of the T zone
  • Customs hold until ATLAS release — dispatch blocked
  • Controlled relocation to free circulation (WH/FREE)
  • Document inspection at the storage location without physical relocation
  • Complete stock and movement history per package

What the CCI customs warehouse procedure additionally offers

  • Booking-in to an authorised customs warehouse with its own procedure code
  • Stock accounting with stock report to customs
  • Conversion to other customs procedures (inward processing, temporary use)
  • Booking-out upon placement under free circulation or re-export
  • Standard, simplified and EIDR processes

Transmission to ATLAS

The CCI customs warehouse procedure is transmitted automatically via the ATLAS FTAM interface. Booking-in, stock reports and booking-out are sent to ATLAS; responses are processed and archived in the DMS.

Additionally, the corresponding XML files can be generated and downloaded. They are intended for manual upload to ATLAS or for transfer to a compatible ATLAS participant software. File generation does not send anything automatically to ATLAS.

What you as a customer need for the customs warehouse

  • Account opening with Feronix (completed online in minutes)
  • Top up balance (operations credit & customs prepayment via bank transfer or card)
  • Transmission of your shipment and article data (via web portal, CSV or REST API)
  • No own customs warehouse authorisation, no EORI and no official ATLAS software required – Feronix provides the entire customs infrastructure turnkey

Next steps

  • Open account now and deposit funds
  • Submit shipment and warehousing orders in the portal
  • Feronix handles official customs storage, bookkeeping, and discharge fully automatically
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